Frequently Asked Questions
How quickly can I expect a response to my inquiry?
We typically respond to all inquiries within 24-48 hours during business days. For urgent technical issues, please use the technical support email for faster assistance.
Can I schedule a demo of LearnEng for my institution?
Absolutely! Educational institutions can request a personalized demo by emailing partners@learneng.app with your institution details and preferred date/time for the demo.
Do you offer customer support in languages other than English?
Yes, we currently offer customer support in English, Hindi, Telugu. Please specify your preferred language when contacting us.
How can I report a technical issue or bug?
Technical issues can be reported to support@learneng.app. Please include details such as the device you're using, browser version, steps to reproduce the issue, and screenshots if possible.